The Spa at Fearrington

Reviews about The Spa at Fearrington

• Olivia Jorgensen

  Feb, 02 2018
  ★ ☆ ☆ ☆ ☆
  I just had my first experience with this spa this past weekend. My boyfriend and I drove up to see his family and he got me a massage to this spa as a birthday and Valentine's Day present. He set me up with a 60 minute deep tissue massage. When I first got there the young woman at the front desk was very polite and friendly, she gave me a clipboard to fill out and showed me to the back room which was a waiting area. My appointment was at 2:30 someone didn't come get me until 2:45, which is not a big issue. However, unknowingly my boyfriend set me up a time that was the same as his mom and sister. Three people came to get us at the same time, however two of the women who worked there called the mom, and no one called me. Again, not a big issue I understand mistakes happen. Well, one of the women finally came back and got me and took me upstairs to the massage room, but didn't say anything about the mistake or the wait. It was very clean and relaxing it also had a full bathroom with amenities in it. I got undressed and the massage started. I would like to remind that I was set up for a deep tissue massage, which is more expensive than a basic Swedish massage. I have had a fair share of massages and know the difference. The massage I got was by no means a deep tissue massage, I had to ask her twice to use more pressure, then I got tired of asking and left it alone. I understand that not everyone is comfortable with deep tissue but say that from the start and don't overcharge someone for a massage that they did not receive. This woman barely used any pressure while giving the massage (even after asking her) and didn't even ask if there were any places I wanted her to focus on. Also, an extra side note, I did not get in the room until 2:45 and i was done with the massage AND dressed by 3:30. Again I was supposed to get a 60 minute massage... Lets just say I ended up leaving very disappointed and not relaxed. Hopefully, my experience was just a fluke and this doesn't happen very often.

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